Register description of raflaamo.fi online service

 

The use of raflaamo.fi online service maintained by SOK requires that users comply with the raflaamo.fi online service terms and conditions of use.

Raflaamo.fi online service comprises a number of service packages. In addition to these terms and conditions of use, any single service package may have its own terms and conditions of use, which are displayed in connection with the said service or when joining it.

Copyrights

The content of raflaamo.fi online service, including images, product information, trademarks, logos, etc. are the property of SOK or a third party and they are protected by the Copyright Act and other legislation.  SOK reserves all the rights to raflaamo.fi online service and its content, unless otherwise stated in these terms and conditions of use or the online service.

User's rights and responsibilities

Raflaamo.fi online service can be viewed and browsed as well as printed for the personal use of the user. The user may not even partially copy or otherwise reproduce, transfer, distribute any content of raflaamo.fi online service, nor use images, product information, trademarks, logos or other content without a prior written permission of SOK.   Text or images may not be used for commercial purposes. It is permitted to use press releases published in raflaamo.fi online service for journalistic purposes under the condition that the source of information is mentioned when using it.

Responsibility for the online service and its content

SOK does not guarantee the accuracy or trustworthiness of information in raflaamo.fi online service.  Product prices, images, product information, product availability and all other materials available online is published without any guarantees. SOK will not be held liable for any direct or indirect damages possibly caused by information provided in the online service.

SOK reserves the right to change the terms and conditions of use, layout, contents, availability or services provided thereof of raflaamo.fi online service without an advance notification or for any reason.

SOK does not guarantee the uninterrupted or disturbance-free operation of raflaamo.fi online service, nor will it be held responsible for its availability. Unless otherwise provided in mandatory legislation, SOK will not be held liable of any use of the online service, prevented use of it or any other damage caused by it.

Third party services

Raflaamo.fi may feature links to websites owned or maintained by third parties. When moving on to these websites, the users must acquaint themselves and accept the possible terms and conditions of these websites before using them.  SOK has no opportunity to affect the content of websites created or published by third parties and SOK will not be held liable for the operation, content or other properties of these websites produced by third parties.  Raflaamo.fi online service may use technologies, which require installation of applications and extensions produced by third parties. SOK will not be held liable for the functioning of these third party applications and extensions, disturbances or errors caused by them or other damage related to them or caused by them.

Use of cookies

Raflaamo.fi online service uses cookies, or small text files installed on the user's computer, in service session management and visitor monitoring. Cookies are used to analyse how users use the online service.  The data saved by the cookies about the user identification data from the browser, the use of the website and the user's computer's IP address.  Raflaamo.fi online service utilise a visitor monitoring service in analysing the use of the online service. The data collected will be transferred on to be stored in servers of the visitor monitoring service located in Finland. Data collected by visitor monitoring may also be disclosed to third parties, if required by law, or if a third party processes the data on behalf of SOK. SOK utilises the data in developing the business operations of S Group.

If users so wish, they can prevent the use of cookies by changing the settings of the Internet browser.  However, blocking the use of cookies may affect the functioning of the website. By using raflaamo.fi online service, the users give their consent to the data processing described above.

Discussions, blogs and comments

Discussion forums, blogs and commenting opportunities are intended for constructive and appropriate exchange of ideas. All contributors must follow the rules related to the online service.

SOK does not monitor information presented in discussions, blogs or comments in advance.  However, when needed, SOK will remove information breaching the terms and conditions of use, law or good manners, when the infringement has been brought to SOK's attention.  SOK will not be held liable for the contributions of users or bloggers or consequences thereof, or any information drawn up for or attached to the service by the users.  The content of discussions, comments and blogs is the responsibility of the users. Users are responsible for their own contributions and authors of texts in breach of law may face legal responsibility for their writings.

Bloggers and users must give their email address in conjunction with their contributions. The address will not be used for marketing purposes. SOK has the right to contact bloggers and users in issues related to their contributions.

It is prohibited in discussions, blogs and comments to

  • call for an offence or violence
  • present inappropriate and insulting comments about other parties to the discussion or write racist texts
  • present illegal, offensive or pornographic materials
  • create links to files or websites containing criminal, offensive, illegal, racist or pornographic materials
  • present personal data or pictures of private individuals without the permission of said individual
  • use copyrighted materials, or copy text directly from other publications
  • market or advertise a product or service
  • send the same message several times or add again a message already deleted

If users notice that these rules are breached, we ask them to notify us of the infringements by clicking the reporting button available next to each message.

©SOK 2013 address: P.O. Box 1, FI-00088 S-RYHMÄ, Finland Business ID: 0116323-1

 

PRIVACY POLICY

S Group is committed to protecting your privacy and we want to actively communicate our principles followed in the protection of personal data.   In processing personal data, we comply with the laws and regulations valid in Finland related to protection of privacy.

The use of our website does not require registration and we do not collect any personal data during the browsing of the website. The statistical monitoring of the website usage requires some use of cookies and corresponding technologies. It is possible that not all services offered by us may be available for you if you have prevented the use of these technologies in your web browser settings. We utilise the statistical information to further develop our service.
The attached Description of File provides more information about the protection of your privacy.

 

DESCRIPTION OF FILE

Description of file in accordance with Section 10 of the Personal Data Act (Henkilötietolaki 523/1999)

1. Name of the file

Table reservations and reservation requests for S Group restaurants

2. Controller

S Group restaurants accepting reservations
SOK
P.O Box 1
FI-00088 S-RYHMÄ
Tel. +358 10 76 8011

Person in charge of the file register
SOK Travel Industry and Hospitality Chain Management

3. Purpose of the data files

The Description of File applies to the processing of personal data of such natural persons, who send a table reservation request or a request for a quotation through a restaurant website. 

The controller processes customers' personal data for the following purposes:

  • management of table and facility reservations
  • making offers
  • management and development of customer service
  • development of the business operations and related customer service
  • management of the customer relationship, including customer communications

4. Data content of the file

The following personal data is collected and stored for customers:
Data on the individual making the table reservation: First and last name, email address, telephone number, the name of the host or hostess of the party if different from the person making the reservation, company name

5. Regular sources of data

Data related to customers is received from the customer with the permission of the customer. Personal data is not collected from other sources.

6. Regular destinations of disclosed data

Customer data is not used for any purposes other than the above, and will not be disclosed to third parties.

7. Principles of securing the file

Personal data is stored confidentially. Only members of personnel handling reservations at the restaurant in question process data related to reservations. S Group follows policies related to the protection of privacy of applicants online and information disclosed by customers to companies. In processing of personal data, S Group complies with the Personal Data Act and other applicable valid regulations on the protection of personal data based on Finnish legislation.

8. Right of inspection and the right to rectify erroneous data

Pursuant to Section 26 of the Personal Data Act, the register subjects have the right to check what information about them is stored in the personal file, and, pursuant to Section 29 of the Personal Data Act, to require that any incorrect data be rectified.


Inspection and rectification requests should be sent in writing an signed to:
SOK / Travel Industry and Hospitality Chain Management
P.O. Box 1
FI-00088 S-RYHMÄ